---
title: "Add a timeline event"
slug: "add-a-timeline-event"
updated: 2024-11-05T13:31:41Z
published: 2024-11-05T13:31:41Z
canonical: "developers.torq.io/add-a-timeline-event"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://developers.torq.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Add a timeline event
Post/v1alpha/cases/{case_id}/timeline/events
Creates an entry for the specified event in the case timeline.
SecurityHTTPType bearer
Path parameterscase_idinteger (int32) Required
The ID of the case for which to add timeline events.
Body parametersobject event_ids Array of string
The IDs of the events to add to the case timeline.
Example[
"AD-080219",
"AD-080721"
]string
Responses200
A successful response.
Expand Allobject attached_events Array of object (v1TimelineEvent)
The events added to the case timeline.
Example[
{
"id": "206cdbff-3aa8-415a-806e-1c97a86391e5",
"case_id": 28,
"timestamp": "2024-01-02T11:03:16Z",
"added_by": {
"id": "25ad5fae-de9d-4d6e-8eb7-a49edefc203c",
"type": "USER",
"email": "john@torq.io"
},
"event_attached": {
"pretty_id": "AB-080219",
"timestamp": "2024-01-02T11:03:16Z",
"event_id": "3c65b57d-2681-4193-98af-ba78c82571ba",
"event_type": "ATTACHABLE_EVENT_TYPE_INTEGRATION",
"event_name": "something_triggered"
},
"visibility": {
"id": "VISIBILITY_ID_PUBLIC"
}
}
]object idstring
The unique identifier of the timeline entry.
case_idinteger (int32)
The ID of the case the timeline entry is associated with.
timestampstring (date-time)
The time when the timeline entry was created.
added_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
case_createdobject (v1CaseCreatedDetails) caseobject (v1Case) idinteger (int32)
The unique identifier of the case.
Example28
pretty_idstring
The unique identifier of the case as displayed on the Cases page.
Example#28
titlestring
The case title.
Examplecompromised user device
descriptionstring
The case description.
ExampleA user device is infected with a malware
stateobject (case_managementcasesv1State) valuestring
The name of the state. The default states are: new, in progress, on hold, resolved, closed. If your workspace has custom states, you can specify them by name.
Examplenew
severityobject (v1Severity) valuestring
The severity of the case. The possible values are: informational, low, medium, high, critical.
Examplehigh
assigneestring
The email address of the case assignee.
Examplejohn@torq.io
reporterobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The timestamp when the case was created.
updated_atstring (date-time)
The timestamp when the case was last updated.
completed_atstring (date-time)
The timestamp when the case was resolved or closed.
slaobject (v1Sla) valuestring (int64)
The duration, measured in seconds, from the creation of the case until it should be resolved or closed.
Example86400
start_timestring (date-time)
The timestamp when the case was created.
end_timestring (date-time)
The timestamp when the case was resolved or closed.
categorystring
The case categpry.
Examplemalware
tags Array of string
The case tags.
Example[
"user",
"phishing"
]string
tasksobject (v1Tasks) pendinginteger (int64)
The number of pending tasks.
Example3
resolution_summaryobject (v1ResolutionSummary) reasonstring
The reason the case was resolved or closed (up to 100 characters).
Exampleuser device was cleaned
detailsstring
The detailed overview of the case resolution.
ExampleThe user device was cleaned using the following steps: ...
runbook_idstring
The case runbook ID.
case_updatedobject (v1CaseUpdatedDetails) previousobject (v1Case) idinteger (int32)
The unique identifier of the case.
Example28
pretty_idstring
The unique identifier of the case as displayed on the Cases page.
Example#28
titlestring
The case title.
Examplecompromised user device
descriptionstring
The case description.
ExampleA user device is infected with a malware
stateobject (case_managementcasesv1State) valuestring
The name of the state. The default states are: new, in progress, on hold, resolved, closed. If your workspace has custom states, you can specify them by name.
Examplenew
severityobject (v1Severity) valuestring
The severity of the case. The possible values are: informational, low, medium, high, critical.
Examplehigh
assigneestring
The email address of the case assignee.
Examplejohn@torq.io
reporterobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The timestamp when the case was created.
updated_atstring (date-time)
The timestamp when the case was last updated.
completed_atstring (date-time)
The timestamp when the case was resolved or closed.
slaobject (v1Sla) valuestring (int64)
The duration, measured in seconds, from the creation of the case until it should be resolved or closed.
Example86400
start_timestring (date-time)
The timestamp when the case was created.
end_timestring (date-time)
The timestamp when the case was resolved or closed.
categorystring
The case categpry.
Examplemalware
tags Array of string
The case tags.
Example[
"user",
"phishing"
]string
tasksobject (v1Tasks) pendinginteger (int64)
The number of pending tasks.
Example3
resolution_summaryobject (v1ResolutionSummary) reasonstring
The reason the case was resolved or closed (up to 100 characters).
Exampleuser device was cleaned
detailsstring
The detailed overview of the case resolution.
ExampleThe user device was cleaned using the following steps: ...
runbook_idstring
The case runbook ID.
currentobject (v1Case) idinteger (int32)
The unique identifier of the case.
Example28
pretty_idstring
The unique identifier of the case as displayed on the Cases page.
Example#28
titlestring
The case title.
Examplecompromised user device
descriptionstring
The case description.
ExampleA user device is infected with a malware
stateobject (case_managementcasesv1State) valuestring
The name of the state. The default states are: new, in progress, on hold, resolved, closed. If your workspace has custom states, you can specify them by name.
Examplenew
severityobject (v1Severity) valuestring
The severity of the case. The possible values are: informational, low, medium, high, critical.
Examplehigh
assigneestring
The email address of the case assignee.
Examplejohn@torq.io
reporterobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The timestamp when the case was created.
updated_atstring (date-time)
The timestamp when the case was last updated.
completed_atstring (date-time)
The timestamp when the case was resolved or closed.
slaobject (v1Sla) valuestring (int64)
The duration, measured in seconds, from the creation of the case until it should be resolved or closed.
Example86400
start_timestring (date-time)
The timestamp when the case was created.
end_timestring (date-time)
The timestamp when the case was resolved or closed.
categorystring
The case categpry.
Examplemalware
tags Array of string
The case tags.
Example[
"user",
"phishing"
]string
tasksobject (v1Tasks) pendinginteger (int64)
The number of pending tasks.
Example3
resolution_summaryobject (v1ResolutionSummary) reasonstring
The reason the case was resolved or closed (up to 100 characters).
Exampleuser device was cleaned
detailsstring
The detailed overview of the case resolution.
ExampleThe user device was cleaned using the following steps: ...
runbook_idstring
The case runbook ID.
update_maskstring
The fields mask used to update the case.
comment_addedobject (v1CommentAdded) textstring
The text content of the comment added to the case timeline.
execution_triggeredobject (v1ExecutionTriggered) execution_idstring
The ID of the workflow execution triggered from the case.
workflow_namestring
The name of the workflow triggered from the case.
event_idstring
The ID of the trigger event.
workflow_idstring
The ID of the workflow triggered from the case.
revision_idstring
The ID of the workflow revision triggered from the case.
attachment_addedobject (v1AttachmentAdded) attachmentobject (v1Attachment) idstring
case_idinteger (int32)
relative_pathstring
file_namestring
sizeinteger (int32)
created_atstring (date-time)
mime_typestring
static_linkstring
attachment_removedobject (v1AttachmentRemoved) attachmentobject (v1Attachment) idstring
case_idinteger (int32)
relative_pathstring
file_namestring
sizeinteger (int32)
created_atstring (date-time)
mime_typestring
static_linkstring
observable_addedobject (v1ObservableAdded) observable_idinteger (int32)
The ID of the observable associated with the case.
observable_typeobject (v1ObservableType) idstring
- TYPE_ID_UNKNOWN: The observable type is unknown.
- TYPE_ID_HOSTNAME: The observable type is Hostname.
- TYPE_ID_IP_ADDRESS: The observable type is IP address.
- TYPE_ID_MAC_ADDRESS: The observable type is MAC address.
- TYPE_ID_USER_NAME: The observable type is User name.
- TYPE_ID_EMAIL_ADDRESS: The observable type is Email.
- TYPE_ID_URL: The observable type is URL.
- TYPE_ID_FILE_NAME: The observable type is File name.
- TYPE_ID_FILE_HASH: The observable type is File hash.
- TYPE_ID_PROCESS_NAME: The observable type is Process name.
- TYPE_ID_RESOURCE_UID: The observable type is Resource UID.
- TYPE_ID_OTHER: The observable type is Other.
Valid values[
"TYPE_ID_UNKNOWN",
"TYPE_ID_HOSTNAME",
"TYPE_ID_IP_ADDRESS",
"TYPE_ID_MAC_ADDRESS",
"TYPE_ID_USER_NAME",
"TYPE_ID_EMAIL_ADDRESS",
"TYPE_ID_URL",
"TYPE_ID_FILE_NAME",
"TYPE_ID_FILE_HASH",
"TYPE_ID_PROCESS_NAME",
"TYPE_ID_RESOURCE_UID",
"TYPE_ID_OTHER"
]Default"TYPE_ID_UNKNOWN"
namestring
The name of the observable type. The name is automatically derived from the type ID.
observable_removedobject (v1ObservableRemoved) observable_idinteger (int32)
The ID of the observable disassociated from the case.
observable_typeobject (v1ObservableType) idstring
- TYPE_ID_UNKNOWN: The observable type is unknown.
- TYPE_ID_HOSTNAME: The observable type is Hostname.
- TYPE_ID_IP_ADDRESS: The observable type is IP address.
- TYPE_ID_MAC_ADDRESS: The observable type is MAC address.
- TYPE_ID_USER_NAME: The observable type is User name.
- TYPE_ID_EMAIL_ADDRESS: The observable type is Email.
- TYPE_ID_URL: The observable type is URL.
- TYPE_ID_FILE_NAME: The observable type is File name.
- TYPE_ID_FILE_HASH: The observable type is File hash.
- TYPE_ID_PROCESS_NAME: The observable type is Process name.
- TYPE_ID_RESOURCE_UID: The observable type is Resource UID.
- TYPE_ID_OTHER: The observable type is Other.
Valid values[
"TYPE_ID_UNKNOWN",
"TYPE_ID_HOSTNAME",
"TYPE_ID_IP_ADDRESS",
"TYPE_ID_MAC_ADDRESS",
"TYPE_ID_USER_NAME",
"TYPE_ID_EMAIL_ADDRESS",
"TYPE_ID_URL",
"TYPE_ID_FILE_NAME",
"TYPE_ID_FILE_HASH",
"TYPE_ID_PROCESS_NAME",
"TYPE_ID_RESOURCE_UID",
"TYPE_ID_OTHER"
]Default"TYPE_ID_UNKNOWN"
namestring
The name of the observable type. The name is automatically derived from the type ID.
event_attachedobject (case_managementtimelinev1AttachableEvent) event_pretty_idstring
The pretty ID of the event attached to the case.
event_idstring
The ID of the event attached to the case.
timestampstring (date-time)
The time when the event occurred.
event_typestring
- ATTACHABLE_EVENT_TYPE_UNSPECIFIED: The event type is unspecified.
- ATTACHABLE_EVENT_TYPE_INTEGRATION: An integration trigger event.
- ATTACHABLE_EVENT_TYPE_MANUAL: An on-demand trigger event.
- ATTACHABLE_EVENT_TYPE_SCHEDULE: A scheduled trigger event.
- ATTACHABLE_EVENT_TYPE_NESTED: A nested workflow trigger event.
- ATTACHABLE_EVENT_TYPE_STEPS: A single step execution event.
- ATTACHABLE_EVENT_TYPE_INTERNAL: A system event.
Valid values[
"ATTACHABLE_EVENT_TYPE_UNSPECIFIED",
"ATTACHABLE_EVENT_TYPE_INTEGRATION",
"ATTACHABLE_EVENT_TYPE_MANUAL",
"ATTACHABLE_EVENT_TYPE_SCHEDULE",
"ATTACHABLE_EVENT_TYPE_NESTED",
"ATTACHABLE_EVENT_TYPE_STEPS",
"ATTACHABLE_EVENT_TYPE_INTERNAL"
]Default"ATTACHABLE_EVENT_TYPE_UNSPECIFIED"
event_namestring
The name of the event.
custom_field_updatedobject (v1CustomFieldUpdated) previousobject (custom_fieldsv1CustomField) keystring
The key of the custom field.
Examplefoo
case_idinteger (int32)
The ID of the case to which the custom field applies.
Example123
valuestring
The value of the custom field.
Examplebar
schemaobject (v1CustomFieldSchema) typestring
The custom field type enum.
- TYPE_UNSPECIFIED: The custom field value type is unspecified.
- TYPE_SHORT_TEXT: The custom field value type is text.
- TYPE_NUMBER: The custom field value type is number.
- TYPE_BOOLEAN: The custom field value type is boolean.
- TYPE_TIMESTAMP: The custom field value type is timestamp.
- TYPE_LIST_SINGLE_SELECT: The custom field value type is list single select.
Valid values[
"TYPE_UNSPECIFIED",
"TYPE_SHORT_TEXT",
"TYPE_NUMBER",
"TYPE_BOOLEAN",
"TYPE_TIMESTAMP",
"TYPE_LIST_SINGLE_SELECT"
]Default"TYPE_UNSPECIFIED"
short_textobject (CustomFieldSchemaShortTextConstraints)
The constraints applied to the custom field value if the type is TYPE_SHORT_TEXT.
min_lengthinteger (int32)
The minimum length of the custom field value.
Example1
max_lengthinteger (int32)
The maximum length of the custom field value.
Example255
regexstring
The regular expression that the custom field value must match.
Example^foo$
single_selectobject (CustomFieldSchemaSingleSelectConstraints)
The constraints applied to the custom field value if the type is TYPE_LIST_SINGLE_SELECT.
allowed_values Array of string
The list of acceptable values for the custom field.
Example[
"foo",
"bar"
]string
currentobject (custom_fieldsv1CustomField) keystring
The key of the custom field.
Examplefoo
case_idinteger (int32)
The ID of the case to which the custom field applies.
Example123
valuestring
The value of the custom field.
Examplebar
schemaobject (v1CustomFieldSchema) typestring
The custom field type enum.
- TYPE_UNSPECIFIED: The custom field value type is unspecified.
- TYPE_SHORT_TEXT: The custom field value type is text.
- TYPE_NUMBER: The custom field value type is number.
- TYPE_BOOLEAN: The custom field value type is boolean.
- TYPE_TIMESTAMP: The custom field value type is timestamp.
- TYPE_LIST_SINGLE_SELECT: The custom field value type is list single select.
Valid values[
"TYPE_UNSPECIFIED",
"TYPE_SHORT_TEXT",
"TYPE_NUMBER",
"TYPE_BOOLEAN",
"TYPE_TIMESTAMP",
"TYPE_LIST_SINGLE_SELECT"
]Default"TYPE_UNSPECIFIED"
short_textobject (CustomFieldSchemaShortTextConstraints)
The constraints applied to the custom field value if the type is TYPE_SHORT_TEXT.
min_lengthinteger (int32)
The minimum length of the custom field value.
Example1
max_lengthinteger (int32)
The maximum length of the custom field value.
Example255
regexstring
The regular expression that the custom field value must match.
Example^foo$
single_selectobject (CustomFieldSchemaSingleSelectConstraints)
The constraints applied to the custom field value if the type is TYPE_LIST_SINGLE_SELECT.
allowed_values Array of string
The list of acceptable values for the custom field.
Example[
"foo",
"bar"
]string
user_input_task_assignedobject (v1UserInputTaskAssigned) taskobject (v1UserInputTask) idstring
The unique identifier of the user input task.
namestring
The name of the user input task.
execution_idstring
The ID of the workflow execution in which the user input task was assigned to the case.
created_atstring (date-time)
The timestamp when the user input task was assigned.
updated_atstring (date-time)
The timestamp when the user input task was last updated.
statestring
- STATE_UNSPECIFIED: STATE_UNSPECIFIED
- STATE_PENDING: STATE_PENDING
- STATE_RESPONDED: STATE_RESPONDED
- STATE_TIMED_OUT: STATE_TIMED_OUT
Valid values[
"STATE_UNSPECIFIED",
"STATE_PENDING",
"STATE_RESPONDED",
"STATE_TIMED_OUT"
]Default"STATE_UNSPECIFIED"
case_idinteger (int32)
The ID of the case the user input task was assigned to.
workflow_idstring
The ID of the workflow during the execution of which the user input task was assigned.
webpage_idstring
The ID that is used to access the form in the app.
user_input_task_submittedobject (v1UserInputTaskSubmitted) taskobject (v1UserInputTask) idstring
The unique identifier of the user input task.
namestring
The name of the user input task.
execution_idstring
The ID of the workflow execution in which the user input task was assigned to the case.
created_atstring (date-time)
The timestamp when the user input task was assigned.
updated_atstring (date-time)
The timestamp when the user input task was last updated.
statestring
- STATE_UNSPECIFIED: STATE_UNSPECIFIED
- STATE_PENDING: STATE_PENDING
- STATE_RESPONDED: STATE_RESPONDED
- STATE_TIMED_OUT: STATE_TIMED_OUT
Valid values[
"STATE_UNSPECIFIED",
"STATE_PENDING",
"STATE_RESPONDED",
"STATE_TIMED_OUT"
]Default"STATE_UNSPECIFIED"
case_idinteger (int32)
The ID of the case the user input task was assigned to.
workflow_idstring
The ID of the workflow during the execution of which the user input task was assigned.
webpage_idstring
The ID that is used to access the form in the app.
user_input_task_timed_outobject (v1UserInputTaskTimedOut) taskobject (v1UserInputTask) idstring
The unique identifier of the user input task.
namestring
The name of the user input task.
execution_idstring
The ID of the workflow execution in which the user input task was assigned to the case.
created_atstring (date-time)
The timestamp when the user input task was assigned.
updated_atstring (date-time)
The timestamp when the user input task was last updated.
statestring
- STATE_UNSPECIFIED: STATE_UNSPECIFIED
- STATE_PENDING: STATE_PENDING
- STATE_RESPONDED: STATE_RESPONDED
- STATE_TIMED_OUT: STATE_TIMED_OUT
Valid values[
"STATE_UNSPECIFIED",
"STATE_PENDING",
"STATE_RESPONDED",
"STATE_TIMED_OUT"
]Default"STATE_UNSPECIFIED"
case_idinteger (int32)
The ID of the case the user input task was assigned to.
workflow_idstring
The ID of the workflow during the execution of which the user input task was assigned.
webpage_idstring
The ID that is used to access the form in the app.
link_createdobject (v1LinkCreated) linkobject (v1Link) first_case_idinteger (int32)
The ID of the first case in the link. Provide a value for this field when creating, updating or deleting a link.
Example28
second_case_idinteger (int32)
The ID of the second case in the link. Provide a value for this field when creating, updating or deleting a link.
Example27
descriptionstring
The link description. This field is optional.
Examplefrom the same incident
actorobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time when the link was created. This field value is automatically generated.
Example1988-04-13T12:11:00Z
updated_atstring (date-time)
The time when the link was updated. Only the link relations can be updated; this field value is automatically generated.
Example1988-04-13T12:11:00Z
first_case_relationstring
The relation of the first case to the second case. Provide a value for this field when creating or updating a link. The possible values are: parent_of/child_of, duplicate_of/duplicate_by, blocking/blocked_by, or other.
Exampleparent_of
second_case_relationstring
The relation of the second case to the first case. Provide a value for this field when creating or updating a link. The value should complement the first_case_relation field value; for instance, if the first_case_relation is set to parent_of, the second_case_relation value should be child_of.
Examplechild_of
link_updatedobject (v1LinkUpdated) previousobject (v1Link) first_case_idinteger (int32)
The ID of the first case in the link. Provide a value for this field when creating, updating or deleting a link.
Example28
second_case_idinteger (int32)
The ID of the second case in the link. Provide a value for this field when creating, updating or deleting a link.
Example27
descriptionstring
The link description. This field is optional.
Examplefrom the same incident
actorobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time when the link was created. This field value is automatically generated.
Example1988-04-13T12:11:00Z
updated_atstring (date-time)
The time when the link was updated. Only the link relations can be updated; this field value is automatically generated.
Example1988-04-13T12:11:00Z
first_case_relationstring
The relation of the first case to the second case. Provide a value for this field when creating or updating a link. The possible values are: parent_of/child_of, duplicate_of/duplicate_by, blocking/blocked_by, or other.
Exampleparent_of
second_case_relationstring
The relation of the second case to the first case. Provide a value for this field when creating or updating a link. The value should complement the first_case_relation field value; for instance, if the first_case_relation is set to parent_of, the second_case_relation value should be child_of.
Examplechild_of
currentobject (v1Link) first_case_idinteger (int32)
The ID of the first case in the link. Provide a value for this field when creating, updating or deleting a link.
Example28
second_case_idinteger (int32)
The ID of the second case in the link. Provide a value for this field when creating, updating or deleting a link.
Example27
descriptionstring
The link description. This field is optional.
Examplefrom the same incident
actorobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time when the link was created. This field value is automatically generated.
Example1988-04-13T12:11:00Z
updated_atstring (date-time)
The time when the link was updated. Only the link relations can be updated; this field value is automatically generated.
Example1988-04-13T12:11:00Z
first_case_relationstring
The relation of the first case to the second case. Provide a value for this field when creating or updating a link. The possible values are: parent_of/child_of, duplicate_of/duplicate_by, blocking/blocked_by, or other.
Exampleparent_of
second_case_relationstring
The relation of the second case to the first case. Provide a value for this field when creating or updating a link. The value should complement the first_case_relation field value; for instance, if the first_case_relation is set to parent_of, the second_case_relation value should be child_of.
Examplechild_of
link_deletedobject (v1LinkDeleted) linkobject (v1Link) first_case_idinteger (int32)
The ID of the first case in the link. Provide a value for this field when creating, updating or deleting a link.
Example28
second_case_idinteger (int32)
The ID of the second case in the link. Provide a value for this field when creating, updating or deleting a link.
Example27
descriptionstring
The link description. This field is optional.
Examplefrom the same incident
actorobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time when the link was created. This field value is automatically generated.
Example1988-04-13T12:11:00Z
updated_atstring (date-time)
The time when the link was updated. Only the link relations can be updated; this field value is automatically generated.
Example1988-04-13T12:11:00Z
first_case_relationstring
The relation of the first case to the second case. Provide a value for this field when creating or updating a link. The possible values are: parent_of/child_of, duplicate_of/duplicate_by, blocking/blocked_by, or other.
Exampleparent_of
second_case_relationstring
The relation of the second case to the first case. Provide a value for this field when creating or updating a link. The value should complement the first_case_relation field value; for instance, if the first_case_relation is set to parent_of, the second_case_relation value should be child_of.
Examplechild_of
event_detachedobject (case_managementtimelinev1AttachableEvent) event_pretty_idstring
The pretty ID of the event attached to the case.
event_idstring
The ID of the event attached to the case.
timestampstring (date-time)
The time when the event occurred.
event_typestring
- ATTACHABLE_EVENT_TYPE_UNSPECIFIED: The event type is unspecified.
- ATTACHABLE_EVENT_TYPE_INTEGRATION: An integration trigger event.
- ATTACHABLE_EVENT_TYPE_MANUAL: An on-demand trigger event.
- ATTACHABLE_EVENT_TYPE_SCHEDULE: A scheduled trigger event.
- ATTACHABLE_EVENT_TYPE_NESTED: A nested workflow trigger event.
- ATTACHABLE_EVENT_TYPE_STEPS: A single step execution event.
- ATTACHABLE_EVENT_TYPE_INTERNAL: A system event.
Valid values[
"ATTACHABLE_EVENT_TYPE_UNSPECIFIED",
"ATTACHABLE_EVENT_TYPE_INTEGRATION",
"ATTACHABLE_EVENT_TYPE_MANUAL",
"ATTACHABLE_EVENT_TYPE_SCHEDULE",
"ATTACHABLE_EVENT_TYPE_NESTED",
"ATTACHABLE_EVENT_TYPE_STEPS",
"ATTACHABLE_EVENT_TYPE_INTERNAL"
]Default"ATTACHABLE_EVENT_TYPE_UNSPECIFIED"
event_namestring
The name of the event.
note_addedobject (v1NoteAdded) noteobject (v1Note) idstring
The ID of the note.
case_idinteger (int32)
The ID of the case.
Example28
titlestring
The title of the note.
ExampleLorem Ipsum
contentstring
The content of the note.
ExampleLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
created_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
updated_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time the note was created.
updated_atstring (date-time)
The time the note was last updated.
note_removedobject (v1NoteRemoved) noteobject (v1Note) idstring
The ID of the note.
case_idinteger (int32)
The ID of the case.
Example28
titlestring
The title of the note.
ExampleLorem Ipsum
contentstring
The content of the note.
ExampleLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
created_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
updated_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time the note was created.
updated_atstring (date-time)
The time the note was last updated.
note_updatedobject (v1NoteUpdated) previousobject (v1Note) idstring
The ID of the note.
case_idinteger (int32)
The ID of the case.
Example28
titlestring
The title of the note.
ExampleLorem Ipsum
contentstring
The content of the note.
ExampleLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
created_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
updated_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time the note was created.
updated_atstring (date-time)
The time the note was last updated.
currentobject (v1Note) idstring
The ID of the note.
case_idinteger (int32)
The ID of the case.
Example28
titlestring
The title of the note.
ExampleLorem Ipsum
contentstring
The content of the note.
ExampleLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
created_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
updated_byobject (v1Actor) kindstring
The actor kind. Supported values are: USER, WORKFLOW, SOCRATES.
userobject (ActorUser) emailstring
The email of the actor. Only applicable when the actor is a user.
Examplejane@torq.io
created_atstring (date-time)
The time the note was created.
updated_atstring (date-time)
The time the note was last updated.
sla_timer_updatedobject (v1SlaTimerUpdated) previousobject (v1SlaTimer) namestring
The name of the custom SLA timer.
case_idinteger (int32)
The ID of the case to which the custom SLA timer applies.
workspace_idstring
The case workspace ID. Default is the current workspace.
targetstring (int64)
The duration, in seconds, from the timer start until expiration.
stateobject (case_managementsla_timersv1State) idstring
The state of the custom SLA timer.
- STATE_ID_NOT_RUNNING: The custom SLA timer isn't running.
- STATE_ID_RUNNING: The custom SLA timer is running.
Valid values[
"STATE_ID_NOT_RUNNING",
"STATE_ID_RUNNING"
]Default"STATE_ID_NOT_RUNNING"
valuestring
The name of the timer state.
is_leadboolean
Indicates whether the timer is a lead timer.
created_atstring (date-time)
The timestamp when the custom SLA timer was created.
elapsed_timestring (int64)
The elapsed time of the custom SLA timer.
currentobject (v1SlaTimer) namestring
The name of the custom SLA timer.
case_idinteger (int32)
The ID of the case to which the custom SLA timer applies.
workspace_idstring
The case workspace ID. Default is the current workspace.
targetstring (int64)
The duration, in seconds, from the timer start until expiration.
stateobject (case_managementsla_timersv1State) idstring
The state of the custom SLA timer.
- STATE_ID_NOT_RUNNING: The custom SLA timer isn't running.
- STATE_ID_RUNNING: The custom SLA timer is running.
Valid values[
"STATE_ID_NOT_RUNNING",
"STATE_ID_RUNNING"
]Default"STATE_ID_NOT_RUNNING"
valuestring
The name of the timer state.
is_leadboolean
Indicates whether the timer is a lead timer.
created_atstring (date-time)
The timestamp when the custom SLA timer was created.
elapsed_timestring (int64)
The elapsed time of the custom SLA timer.
update_maskstring
The fields mask used to update the case.
visibilityobject (case_managementtimelinev1Visibility) idstring
- VISIBILITY_ID_INTERNAL: The visibility is internal.
- VISIBILITY_ID_PUBLIC: The visibility is public.
Valid values[
"VISIBILITY_ID_INTERNAL",
"VISIBILITY_ID_PUBLIC"
]Default"VISIBILITY_ID_INTERNAL"
valuestring
The visibility value. The value is automatically derived from the visibility ID.
401
Invalid bearer token. If you receive this message more than once try creating a new Client ID/Client Secret or generating a new bearer token.
object
403
You don't have permission to access this resource.
object
default
An unexpected error response.
Expand Allobject codeinteger (int32)
messagestring
details Array of object (protobufAny) object
`Any` contains an arbitrary serialized protocol buffer message along with a URL that describes the type of the serialized message.
Protobuf library provides support to pack/unpack Any values in the form of utility functions or additional generated methods of the Any type.
Example 1: Pack and unpack a message in C++.
Foo foo = ...; Any any; any.PackFrom(foo); ... if (any.UnpackTo(&foo))
Example 2: Pack and unpack a message in Java.
Foo foo = ...; Any any = Any.pack(foo); ... if (any.is(Foo.class)) // or ... if (any.isSameTypeAs(Foo.getDefaultInstance()))
Example 3: Pack and unpack a message in Python.
foo = Foo(...) any = Any() any.Pack(foo) ... if any.Is(Foo.DESCRIPTOR): any.Unpack(foo) ...
Example 4: Pack and unpack a message in Go
foo := &pb.Foo any, err := anypb.New(foo) if err != nil ... foo := &pb.Foo if err := any.UnmarshalTo(foo); err != nil
The pack methods provided by protobuf library will by default use 'type.googleapis.com/full.type.name' as the type URL and the unpack methods only use the fully qualified type name after the last '/' in the type URL, for example "foo.bar.com/x/y.z" will yield type name "y.z".
# JSON
The JSON representation of an `Any` value uses the regular representation of the deserialized, embedded message, with an additional field `@type` which contains the type URL. Example:
package google.profile; message Person
{ "@type": "type.googleapis.com/google.profile.Person", "firstName": , "lastName": }
If the embedded message type is well-known and has a custom JSON representation, that representation will be embedded adding a field `value` which holds the custom JSON in addition to the `@type` field. Example (for message [google.protobuf.Duration][]):
{ "@type": "type.googleapis.com/google.protobuf.Duration", "value": "1.212s" }
@typestring
A URL/resource name that uniquely identifies the type of the serialized protocol buffer message. This string must contain at least one "/" character. The last segment of the URL's path must represent the fully qualified name of the type (as in `path/google.protobuf.Duration`). The name should be in a canonical form (e.g., leading "." is not accepted).
In practice, teams usually precompile into the binary all types that they expect it to use in the context of Any. However, for URLs which use the scheme `http`, `https`, or no scheme, one can optionally set up a type server that maps type URLs to message definitions as follows:
- If no scheme is provided, `https` is assumed.
- An HTTP GET on the URL must yield a [google.protobuf.Type][]
value in binary format, or produce an error.
- Applications are allowed to cache lookup results based on the
URL, or have them precompiled into a binary to avoid any
lookup. Therefore, binary compatibility needs to be preserved
on changes to types. (Use versioned type names to manage
breaking changes.)
Note: this functionality is not currently available in the official protobuf release, and it is not used for type URLs beginning with type.googleapis.com. As of May 2023, there are no widely used type server implementations and no plans to implement one.
Schemes other than `http`, `https` (or the empty scheme) might be used with implementation specific semantics.
property*object additionalProperties